✨ Returns Policy

Returns

At Soapra, every bar is crafted with intention, care, and gentle ingredients. Because our products are handmade and designed for personal use, we are only able to accept returns in the rare event of a skin reaction.

Returns based on scent preference or personal fragrance expectations cannot be accepted. Each batch carries its own subtle character, and variations are part of the beauty of small‑batch soapmaking.

If you are unsure about a scent, we encourage exploring our range through smaller bars or curated selections before committing to a full‑size piece.

Your experience matters deeply to us. If you ever have questions, concerns, or need guidance, you are welcome to reach out at: soapra2023@gmail.com

Thank you for choosing Soapra and for supporting handcrafted, New Zealand‑made creations.